HomeSupportWhy Aren't the Start Buttons Working in Auto Refresh Plus?

Why Aren't the Start Buttons Working in Auto Refresh Plus?

If you're experiencing issues with the Start buttons in Auto Refresh Plus (ARP), follow these comprehensive steps to troubleshoot and resolve the problem. Before beginning, it's essential to understand how the Auto Refresh Plus extension operates. To initiate your first refresh for either a specific URL or an entire website, refer to the attached screenshot and ensure you're clicking on the correct 'Start' button.
Auto Refresh Plus extension operates.png

1. Grant Necessary Permissions

Explanation: The extension requires certain permissions to function correctly. Without these permissions, the Start buttons may not work.

How to Grant Permissions:

  • Open the Auto Refresh Plus extension.
  • Go to the settings or options menu.
  • Look if there is a notification related to permissions.
  • Ensure that all necessary permissions are granted. These might include access to your browsing data or permission to control page refreshes.

2. Check for Conflicting Extensions

Explanation: Other extensions might conflict with Auto Refresh Plus, causing it to malfunction.

How to Check:

  • Disable other extensions one by one.
  • After disabling each extension, test the Start buttons to see if they work.
  • If you find a conflicting extension, consider removing it or contacting its support for assistance.

3. Uninstall and Reinstall the Extension

Explanation: A corrupted installation can cause issues.

How to Uninstall and Reinstall: Before uninstalling the extension, back up your settings: To easily export the settings of your extension, you can use the provided shortcut link. This link will take you directly to the general settings page where you can find the "Export Settings" option

General Settings - Export Settings
  • Remove the extension from your browser.
  • Restart your browser.
  • Reinstall the extension from the web store.
  • After reinstalling, import your saved settings to restore your configurations.

By following these steps, you can troubleshoot and resolve issues with the Start buttons in Auto Refresh Plus, ensuring that the extension functions as expected and your settings are backed up.